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Accepted Payment Methods
We accept major debit and credit cards and other methods shown during checkout.
Payments are...
How to Add or Remove a Saved Card
1) Log in to the Client Area.
2) Billing → Payment Methods.
3) Add a new card or remove an...
Late Payments and Suspension Policy
If an invoice remains unpaid after its due date, services may be suspended automatically....
Requesting a Refund
Refunds are handled in accordance with our Terms of Service.
If your plan includes a 14-day...
Understanding Your Invoice Status
Unpaid: Awaiting payment.
Paid: Settled and processed.
Cancelled: Invoice voided.
Refunded:...
VAT, Invoicing and Business Customers
Rivet Cloud Hosting Limited is not currently VAT-registered. Until our VAT registration is...
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