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Acceptable Use Policy Overview
Our Acceptable Use Policy prohibits activities such as sending spam, hosting illegal content, or...
Expected Response Times
Target response times:
- Technical Support: within 4 hours during business hours.
- Billing and...
How to Open a Support Ticket
1) Log in to the Client Area.
2) Support → Open Ticket.
3) Choose the department (Technical,...
Privacy Policy Overview
We collect and process limited personal data necessary to provide hosting services.
We do not...
Reporting Abuse or Spam
Report abuse, malware, or spam originating from our network to abuse@rivetcloudhosting.co.uk....
Service Level Agreement (SLA) Summary
We operate a 99.9% uptime target for shared hosting services.
Scheduled maintenance is announced...
Terms of Service Summary
Your use of our services is governed by the Terms of Service.
These terms explain our...
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